5-YEAR GUARANTEE:
Thank you for choosing to wear Telstar.
Your watch is guaranteed for a period of five years from date of purchase against defects in materials and workmanship.
This warranty applies to all parts except batteries, straps, bracelets and plating (usually gold or black). Damage by abuse or neglect is not covered by this warranty.
In order to validate the warranty in case of a claim, please keep your internet receipt along with the warranty that is included with your watch.
Should service be required, please send your watch by registered post together with a €4.00 cheque or postal order to cover return post, packaging and insurance to:
Telstar Service Centre
CALCUL,
Bay 20, Free Zone West,
Shannon, Co. Clare, Ireland.
Phone: +353 (0) 61 472 722
Email: service@solatrex.com
Opening hours: Monday-Friday 9am-5.30pm Irish time; excluding Irish public holidays.
Opening hours: Monday-Friday 9am-5.30pm Irish time; excluding Irish public holidays.
HOW TO CARE FOR YOUR WATCH:
PLATING (INCL. GOLD/BLACK ION PLATING):
If your watch is two-tone or plated (usually gold or black), please note that this colouring will at some stage in the life of the watch show signs of wear. This is to be expected with plating. Matters such as perspiration, type of work being performed by the wearer and general care of the watch as described here all have a bearing on the life of the plating.
CARE FOR METAL CASES AND BRACELETS:
Be aware that since the watch bracelet is worn close to the skin, it collects dust and perspiration and becomes soiled if not cleaned regularly. This is particularly true of the inner parts of the links. Soil and rust, when present in a bracelet, are dissolved by perspiration and can cause staining of cuffs and irritation of the skin in some instances.Dust and perspiration should be wiped off the case and bracelet with a soft dry cloth.
Your watch case or bracelet should not be exposed to chemicals. If any chemical (such as fuel, benzene, thinners, alcohol, perfumes, mercury or similar substance) come into contact with your watch or bracelet, discolouration or damage to the case, band or other components may occur.
CARE FOR LEATHER STRAPS:
The strap should be kept clean and dry. Heavy perspiration can, over time, wash out natural oils causing leather to deteriorate. Any moisture should be blotted with a soft dry cloth and the strap should then be left to dry out.
Salt residue and soil can be removed from the strap by cleaning with a dampened soft cloth and mild soap or saddle soap. Occasionally the inside of the strap should be cleaned with a soft cloth dampened with alcohol.
The strap should always be worn a little loosely (one finger space between wrist and strap) to let the air circulate and allow any moisture to evaporate.
CARE FOR RUBBER STRAPS:
Rubber straps should be washed frequently with mild soap and warm water using a soft brush. Thorough cleaning should be done after use in salt water. Solvents, oils, perspiration, tanning lotion and salt can cause rubber to deteriorate if not removed.
WATER RESISTANCE:
Watches which are not marked as water resistant to at least 50M / 5 bar / 5 ATM should not be immersed in water or exposed to steam.